Terms & Conditions & User Agreement
- These Terms & Conditions & User Agreement (also herein, “Terms and Conditions”, “terms and conditions”, “Agreement” or “agreement”) set forth how Pioneering Today LLC and MelissaKNorris.com (also herein, the “Company”, “we”, “us” or “our”), including our legal successors and assigns, and you, the user (also herein, “you”, “your”, “user”, “User”, “member” or “Member”, that also here and elsewhere may be referred to as “visitor”, “subscriber”, “customer”, “VIP”, “affiliate” or “Affiliate”), agree to respect each other and each other’s property while and after you are using our website, pages and other information published through MelissaKNorris.com, Pioneering Today Podcast, and Pioneering Today Academy. By accessing this website, we assume you accept these terms and conditions. Do not continue to access or use any of the above identified websites or pages if you do not agree to take all of the terms and conditions stated on this page.
- Cookies: We employ the use of cookies. By accessing any of our websites, you agreed to use cookies in agreement with our Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
- License: Unless otherwise stated, we and/or our affiliates or licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may access this from our website for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from our websites;
- Sell, rent or sub-license material from our websites;
- Reproduce, duplicate or copy material from our websites;
- Redistribute content from our websites.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. We do not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Company and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Company shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Company reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy;
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Company a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
- Copyright & Trademark Notice: Unless otherwise specified in writing, all materials and content appearing on this site and otherwise used in Company’s business, including any text, page or site designs, names, trade names, trademarks, logos, graphics, icons, videos and images, as well as the selection, assembly and arrangement thereof, are the sole property of the Company, Copyright © 2011-2024 ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of reading the information on this site, for your own education, for browsing or shopping on this site or for placing an order through this site and for no other purpose. No materials or content from this site or the Company may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and may result in criminal or civil penalties.
- Health and Wellness: The following legal terms also apply as to this Agreement:
- Non-medical Background: Each of our owners is not now, has never been, and does not claim to be a medical doctor, psychologist, psychiatrist, mental-health counselor, or drug and/or disease-treatment prescribing health care professional. All of the goods, services, information and/or materials that we are providing you under this Agreement are in no way connected to or dependent upon such person’s past or current licenses and/or certifications. The information in our programs, goods and/or services is based on our personal experiences and on the experiences of our past and current members and participants and is shared for general educational purposes only and for no other purpose.
- No Medical Advice: Our programs have produced above-average results, but they are not a quick-fix, a cure-all, or a substitute for sound medical advice. We strongly recommend you consult with a health care professional before embarking on this journey. Nothing claimed by us in our programs, nor on any of our websites, or in any of our materials, is intended to be medical advice, nor is it any way a substitute for professional medical advice, diagnosis, or treatment. Nothing shared by us is intended as medical diagnosis, treatment or cure. Never disregard professional medical advice or delay in seeking medical advice because of something you have read or heard from us, on any of our websites, in any of our materials, or for any other reason. Whether or not you choose to obtain the consent of your medical doctor or other qualified health care provider and/or work with your physician or other qualified health care provider while using any information received from us, you still are agreeing to accept full responsibility for your own actions and inactions including those of your dependents.
- Consult Often with Your Medical Doctor or Health Care Professional: We are not mental health professionals, and anyone with a history of trauma should consult a mental health professional as you progress through our programs. Therefore, if you are currently taking any medications as prescribed by your doctor or health care professional, then your medications may need to be adjusted frequently; please consult with your doctor or health care professional. This is not a promise that your medications will change, just a possibility you may want to consider based on our past experience.
- Weight Loss Results Will Vary: No claims about weight loss should ever be considered typical because the average person on any weight loss program either never begins the program, doesn’t follow many or all of the steps of the program, or drops out of the program.
- No Professional Advice: The beneficial but low and no-cost information and advice shared on our site has been provided for general educational purposes only and for no other purpose. Nothing we provide for you here is intended to replace any form of competent professional advice. If you are in need of professional advice, including medical, mental or emotional health, legal, accounting or tax advice, or any other form of professional advice, then you should seek out a competent professional in that area who can ensure you are provided help that is specific to your particular situation and circumstances. To the extent our offerings are provided to support health, you agree and pledge to maintain full and sole responsibility for your own health and that of your dependents.
- No FDA Evaluation: As applicable, the advice shared on this site has not been evaluated by the US Food & Drug Administration (FDA). The products and methods mentioned or recommended on this site are not intended to diagnose, treat, cure or prevent any illness or disease, nor are the products and methods intended to replace proper medical help.
- Trade Disclosures: This website and its information are written, edited and published by the Company, which claims sole and exclusive ownership of its content. For questions about this website or its content, please contact us using the following email address: [email protected] The Company sometimes accepts forms of cash advertising, direct sponsorship, affiliate sponsorship, paid insertions, or other forms of compensation. We abide by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, topics or posts made in our website and its content. Other than what is obviously advertising, if certain content is paid or directly sponsored, then we here pledge our best efforts to clearly identify or label it as such. The Company is sometimes compensated to provide opinions on products, services, websites and various other topics. Even though we may receive compensation for our posts, advertisements or other content, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on any blog, guest post or in any form of comments on our website are purely that person’s own opinion and not that of the Company. If you are interested in any product or service on our site that is not offered directly to you by the Company, you agree to verify any product claim, statistic, quote or other representation about such product or service with the manufacturer, provider or third party in question.
- Policy for Our Giveaways:
- No purchase(s) necessary to win.
- Unless stated otherwise or delivery is electronic, giveaways are for US residents only.
- Entrants must be natural persons of the age of majority in their primary country of residence, or in their other political subdivision of residence, as applicable.
- Winners are chosen at random, which typically means by a method employing the free tools available at www.random.org, or other similar tools; we also may choose a winner by awarding the prize to the first eligible person or persons to respond to our free call to action.
- Winners will be notified by email shortly after the giveaway ends. We are not responsible if a winner’s email inbox settings mark or categorize our notification email as junk, spam, or the like.
- Winners will have 48 hours to claim the prize or another winner may be chosen at our discretion.
- We may, at our discretion, make public on our site the first name and last initial of our giveaway winners, also making public their state and/or country of residence. All other contact information will remain private and will be destroyed after a winner is confirmed and their prize is confirmed as mailed.
- A winner’s tax considerations and any tax or tax-related obligations are entirely their own. Since all of our giveaways are for cash, goods and/or services valued at less than US$600, we don’t and won’t be sending any winner a form 1099-misc for US income tax purposes.
- We reserve the right to end, extend, or change a giveaway for any reason and without prior notice.
- We reserve the right to consider any entrant ineligible who has been a winner in one of our giveaways in the last 12 months.
- In any of our giveaways of products from certain companies, we reserve the right to limit the pool of eligible entrants to those persons who are not wholesale members, affiliates, contractors or employees of those companies.
- Odds of winning in one of our giveaways depend on number of entrants.
- Void where prohibited by law.
- Third Party Services: Certain Membership Services may integrate, be integrated into, or be provided in connection with third-party websites, services, content and/or materials (“Third-Party Services”). Licensor does not control any Third-Party Services. Licensor makes no claim or representation regarding the Third Party Services and accepts no responsibility for the quality, content, nature, or reliability of Third-Party Services. There is no implied affiliation, endorsement, or adoption by the Licensor of these Third-Party Services and Licensor shall not be responsible for any content provided on or through these Third-Party Services.
Shipping: Company ships orders to all locations within the United States and [Puerto Rico/Internationally]. Company ships to the U.S. using USPS only and ships on business days only. Business day refers to Monday through Friday, excluding Holidays. Orders are shipped once credit card authorization and verification have been obtained. Orders placed during a business day (Monday-Friday, not including holidays) will be shipped within 5-7 business days, with the exception of unforeseen emergencies. Once an order has left our facility, we cannot guarantee that shipping delays will not be encountered.
- Refunds and Returns:
- Except as otherwise agreed by the parties in writing, the Company’s refund and/or return policy for the products and/or services it provides to you is as set forth in this Section. The Company may provide a different refund/return policy in its marketing materials for each of its products and/or services that it sells and/or provides to you, including that no refund or return may be available for a certain Company product or service, and these policies may change looking forward at any time at the Company’s sole discretion. Company shall not be liable for any untimely or improper refund or return requests, or for any loss of profits or costs, or for any direct, indirect, special, incidental or consequential damages, including costs associated with the procurement of substitute goods or services (whether or not Company was or should have been aware or advised of the possibility of such damage), arising out of or associated with any loss, suspension or interruption of service, termination of these terms and conditions, use or misuse of our materials or content, or other performance of services hereunder. Any breach by you of this Agreement shall immediately and completely disqualify you as to any refund that may have been available to you immediately prior to such breach. You agree and acknowledge that all of these terms and conditions are fair, equitable and reasonable to both parties, including without limitation the provisions of this Section.
- For Digital Content: You agree to make any requests for any available refunds or returns before or on any applicable deadline by email at the following address: [email protected] including the word “refund” or “return”, as applicable, in the subject line of your email. Prior to issuing or processing any form of refund and/or return that may be available, at Company’s sole discretion, it may require you to certify with it in writing that you already have fully completed and fulfilled your obligation hereunder to thoroughly search for, and to permanently delete and destroy, all of the digital or electronic Company-provided documents or materials, and to return (only at the Company’s sole discretion: and/or destroy) all physical Company documents or materials that are in your possession, including without limitation any or all copies or printouts you may have made of any Company documents or materials. Also, prior to issuing any form of refund and/or return that may be available, at Company’s sole discretion, it may require that you re-certify and pledge to continue to uphold your obligations under these Terms and Conditions and under any other agreement you have made with the Company, the terms and provisions of all of which shall continue to apply to the parties hereof and continue as valid and binding agreements, including after any such refund or return is completed, for the longer period of (i) the longest period available under applicable law, or (ii) thirty-five years after the date of your request for a refund and/or return.
- For Non-Digital Products: Except for any products designated on the Site as final sale or non-returnable, the Company will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 14 days of delivery with valid proof of purchase and provided such products are returned in their original condition. You agree to make any requests for any available refunds or returns before or on any applicable deadline by email at the following address: [email protected] including the word “refund” or “return”, as applicable, in the subject line of your email. No returns of any type will be accepted without prior approval. You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. Refunds are processed within approximately 7 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.
- Other Terms & Conditions: All of the provisions of our Privacy Policy and Member Agreement are incorporated by reference into these terms and conditions. We make no guarantees or warranties about any information on our site, including without limitation any warranty of fitness for a particular purpose. Anyone subscribing to our website or using any of our programs, posts or pages is also agreeing to these terms and conditions, and any user providing us their email address in exchange for our delivering any content to them personally or who is registering for one or more of our webinars or videos also is assenting and agreeing to receive emails from us on a regular basis. Any of our subscribers may unsubscribe at any time by clicking the link or button provided in the footer of any of our emails. These terms and conditions, and any other legal document or agreement we have entered into with you will supersede any previous terms and conditions you may have copies of in any form, regardless of whether we or you have signed them or not. We reserve the right to make changes to this site and these terms and conditions at any time.
- By providing testimonials, reviews, comments, or feedback related to Melissa K. Norris brand, Pioneering Today LLC, MelissaKNorris.com, Pioneering Today Podcast, Pioneering Today Academy, or any associated products, services, or programs, you grant Melissa K. Norris and Pioneering Today LLC the unrestricted right to use, reproduce, modify, translate, transmit, distribute, and display such testimonials in any and all marketing materials, whether in print, digital, audio, video, or any other format, without compensation or additional permission from you.
- This includes, but is not limited to, use on websites, social media, emails, advertisements, brochures, books, courses, and other promotional materials. Melissa K. Norris and Pioneering Today LLC reserve the right to use your first name, last initial, and general location (e.g., state or country) alongside your testimonial, unless you explicitly request anonymity. By submitting a testimonial, you affirm that it represents your honest opinion and authentic experience with our brand, products, or services.
- Indemnification. Member agrees to defend, indemnify and hold harmless Licensor, its officers, affiliates, directors, agents, and employees from and against any and all property damage, personal injuries or death, and other liability, loss, cost, expense, or damage, including, without limitation, court costs and reasonable attorney’s fees arising out of Member’s personal individual conduct, actions or inactions, and/or from Member’s breach of any of the terms of this Agreement, Member License Agreement or Privacy Policy.
- Entire Agreement: This Agreement constitutes the entire understanding between Member and Licensor with respect to any and all use of the Membership Services. This Agreement superseded and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the relationship between Member and Licensor.
- Severability and Interpretation: Whenever possible each provision of these terms and conditions shall be interpreted in such a manner as to be effective and valid under applicable law, but if any provision of these terms and conditions shall be prohibited, void, invalid, or unenforceable under applicable law, such provision shall be ineffective to the extent of such prohibition, invalidity, voidability, or enforceability without invalidating the remainder of such provision or the remaining provisions of this agreement. We and you agree that any ambiguity, vagueness or applicability of any provision of this agreement shall not be construed against the drafting party because of its being the drafter of this agreement.
- Survival: All obligations of the parties hereto contained in this agreement shall survive the expiration or termination of this agreement.
- Dispute Resolution: In case of a dispute between Member and Licensor relating to or arising out of this Agreement, the parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Member and Licensor shall then submit the dispute to binding arbitration. The arbitration shall be conducted in the county and state noted in the GOVERNING LAW section of this Agreement. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add any party, vary the provisions of this Agreement, aware punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing federal and state law of Washington. Member and Licensor hereby agree to each pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to: contract claims, tort claims, claims based on federal and state law, and claims based on local laws, ordinances, statutes or regulations. Intellectual Property claims by Licensor will not be subject to arbitration and may, as an exception to this subpart, be litigated. Member and Licensor, in agreement with this subpart of this Agreement, waive any rights they may have to a jury trial in regard to arbitral claims.
- Governing Law: This agreement shall be construed under the laws of State of Washington without regard to conflicts of law principles.
- Counterparts: This agreement, and any other agreements we may enter into with you later, may be executed in several counterparts or by separate actions between or among its parties, each of which shall constitute an original and all of which, when taken together, shall constitute one agreement. You understand and agree that your accessing and using the information on this website constitutes your complete assent, and, as applicable, the assent of the company, group or organization you represent, to all of these terms and conditions, which shall be considered valid, binding and effective for all purposes.
- Headings and Interpretation: The headings for sections herein are for convenience only and shall not affect the meaning of the provisions of this agreement. The parties agree that no provision of this agreement shall be interpreted against the drafting party because of its being the drafter of it.
- Notices. All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each a “Notice”) shall be in writing and addressed to the Licensor and Member. All Notices from Licensor to Member relating to this Agreement will be sent to the email address Member-provided to Licensor. Any Notices from Member to Licensor relating to this Agreement must be sent to the following email address: [email protected]. A Notice is only effective if (i) the receiving party has received the Notice and (ii) the party giving the Notice has complied with the requirements of this section.